Privacy Policy

Last updated: November 2024

Sunny-wind is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

Fill out a contact or quote request form
Subscribe to our newsletter
Request information about our services
Communicate with us via email or other channels

This information may include your name, email address, postal address, and details about your property and energy requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and general location data
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website address

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested information
Process and manage service requests
Send relevant communications about our services
Improve our website and customer experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in our business operations
Professional advisers such as lawyers and accountants
Government authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 42 Solar Avenue, Sydney, NSW 2000, Australia